Our costs are some of the best around, up to 50% cheaper than Eventbrite and real human support included. To keep things low cost and simple for you, we include basic Stripe fees in what we charge you, this means that our 50p + 5% fees cover all your costs, for our services and for payment processing.
The way this works is that Stripe charges you their fee and we’ll take the difference between that and what we advertise so that the total you pay is 50p + 5%.
All UK personal payment cards are included with no extra costs (including American Express).
However, there are a couple of exceptions where you’ll be charged more by Stripe.
For customers who pay with an EU or international card (outside of the UK), Stripe will charge you between 1% and 2.25% more on the total order value. We’ll make this clear to you in your accounting reports and when looking at customer orders.
For customers who pay with a premium card (business or corporate), Stripe will charge you 0.4% more on the total order value. We’ll make this clear to you in your accounting reports and when looking at customer orders.