Cornish Mutual
We’re really thrilled we moved across to MatterPay and look forward to continuing to use them for all our event ticketing needs
Who are Cornish Mutual?
Cornish Mutual run free and paid first aid courses and educational events for the agricultural community. They previously used Eventbrite for their event ticketing, but this become increasingly expensive without providing any additional value. As a Mutual, they were keen not to push higher ticketing costs onto their attendees. Furthermore, Cornish Mutual has a strong commitment to sustainability and was keen to work with a company that shared similar values.
Enter MatterPay
We were contacted by Max, who had seen our First Aid Training events on Eventbrite. His email was friendly but professional manner and it was clear he had understood what we were trying to achieve with a ticket platform. MatterPay contacting us also coincided with Eventbrite putting their prices up, and this fortuitous timing contributed to us subsequently making the jump over to MatterPay.
To this day, MatterPay offer around a 40% discount over Eventbrite for Cornish Mutual.
A Seamless Journey
An initial discovery call was set up to understand their needs and give a tour of the platform. It’s easy-to-use and well-designed features were a great fit for Cornish Mutual who continue to use the platform regularly for all their event needs over a year on.
The transition was seamless, and the customer service from MatterPay stood out for its responsiveness and willingness to implement additional functionalities or amendments swiftly. Regardless of whether it is day one or year one, there is always someone at the end of a phone at MatterPay to help with any queries and assist where needed.
Cornish Mutual also found that MatterPay was much more user-friendly for both their internal team and their event attendees.
Result
By partnering with MatterPay, Cornish Mutual successfully reduced ticketing costs, enhanced the experience for event attendees, and reinforced their sustainability commitments. The transition has been smooth, and Cornish Mutual looks forward to continuing their work with MatterPay as they grow their event offerings in the future.
See for yourself and take a look at Cornish Mutual’s Events or create your first event today to see how a similar journey could work for you.
How MatterPay can help you
- Lower Ticket Fees - MatterPay offers low and transparent fees, keeping prices down and customers happy.
- Customer Service - The site is user-friendly to navigate for both the user and the host, but should any issues arise, MatterPay employees are always happy to help and keen to hear requests.
- Branding - MatterPay showcases your brand throughout and seamlessly plugs into any website, continuing the look and feel of your brand.
- Features to suit your needs - A range of different features to cater to all event types. Should anything be missing, we are always open to requests.